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I had some minor delivery issues due to the parcel service, but that shouldn't reflect on the high-quality parts offered here. When the package finally arrived, everything was securely packed and properly laid out. The parts look amazing, and the instructions were very easy to follow.
A quick tip for other builders (or just my own mistake): I had to wait for my buttons and lever to arrive, and unfortunately, the clear acrylic plates got a bit scratched and dusty while I was trying to store them safely. I'd definitely recommend leaving the protective film on the acrylic until all your parts are ready for assembly to avoid this.
Putting it together had a few minor hurdles. The enclosure currently doesn't feel entirely secure and one side is squeaking, so I likely missed a step and will need to take it apart to rebuild the side panels.
Additionally, the top panel can get quite slippery when it's hot and your hands start to sweat. Because there isn't a ton of wrist/arm space, this caused me to miss a few inputs during heated sessions.
On the other side Because I got a Custom Extended Sega 2p Layout the positioning of my arms and wrist etc. (without the sweat problem) was just so comfortable and especially the position of the aux buttons as well.
I also noticed that when wiring the aux buttons on the top panel, the Brook 20-pin cable stuck out just a tiny bit, but fortunately, the bottom panel still fits perfectly over it.
Overall, almost all of my complaints are situational or down to personal preference. If you take your time and assemble it properly, you won't have these issues. The quality, price, and customer service are absolutely amazing. I can highly recommend Eternal Rival cases to anyone, especially with such a wide variety of options!
The product is of good quality, identical to the photos, good communication with the seller.
Beautiful case and exactly what I was looking for my DIY build. The directions were separated per feature, example - the OLED screen was contained in a bag with it's own instructions, screws, acrylic bezel, wiring, etc, which was separate from the case install instructions. The magnetic bottom panel is heavy but extremely useful if you are constantly changing things around and/or want to use the interior for things like cable storage.
I had a lot of creaking/squeaking which was fixed by loosening case screws, a little counter intuitive but happens with acrylic in general.
I'm not a fan of the Plastic "claw" screws for the side panels but they do look good from an aesthetic point of view.
Outside of two or three issues, this is a well priced amazing case. Definitely recommended!
the manual is super clear, the screw is marked. so easy to know. and im totally satisfied with this purchased. TQ
